La mesure
Nous vous accompagnons aussi bien dans la mesure de la satisfaction, que dans la détermination et la mise en place d’axes d’amélioration.
La mesure
Le conseil
Define and implement your actions plans following a customer satisfaction survey; scheduling, project management.
Working on your customer journey is referencing accurately all the existing touch points between a customer and your company, assess each of those touch points and re-think the relationship with your customers ; all of these for improving your customer satisfaction.
Assess the level of customer-centricity of your teams and nurture their “customer-first” culture.
Autres prestations